09:00 - 09:30

Registration. Welcome coffee break

09:30 - 12:00

Welcome speech

Vadim Zelenski, Chairman ABT-ACTE Russia

Thomas Schwall, General manager The St. Regis Moscow Nikolskaya

Block 1. From the past into the future

Moderator: Mila Sidorina, Marketing Director, Carlson Wagonlit Travel, Russia

The essence of Business Travel

Julia Manuylova, CEO, CITY TRAVEL

Basic concepts of managed Business Travel, their practical evaluation by the client and the agent.

A significant set of achievements of TMCs. What is really important to the customer?

The need for two-way integration of the customer's internal systems with OBT as an essential part of modern managed travel. Real case studies. 

(R)Evolution of online booking in the consumer space

Anatoliy Kuryumov, General director, Raketa.travel 

How understanding the features of online booking tool can help you choose the right tool for your company? What level of transparency can an agency offer to a client? Is the future OBT available now? 

Technology VS Human Touch

Ioram Franzen, Commercial director, AIRFRANCE KLM

Global review of applications and tools for business travellers. 

Panel discussion. Tariff policy of airlines.

Moderator - Elizaveta Panfilova, Editor Buying Business Travel Russia

Participants:

Vitaliy Pushkin, Senior Manager, Corporate Sales Department, S7 Airlines

Galina Dolgaya, Sales Manager Russia & CIS, AIRFRANCE KLM

Julia Vertepova, Head of Client Services Corporate Real Estate and Services, VTB Capital

Tatiana Parakhina, Head of Business Travel Department, Bank Otkrytie

Oksana Afanasieva, Head of Business Travel, JSC Gazpromneft

Ramil Nabiullin, Head of Transportation department, Bashneftegeophizika

Return tickets or non-refundable tickets?
Optimal time for reservation.
Writing off the cost of buying electronic air tickets.

12:00 - 12:40

Coffee-break

12:40 - 15:00

Block 2: PRO 

Partner of the Block

Moderator: Marina Krechetnikova, Director of the Administration, JTI Russia

What corporate travel tools for savings are available on the market?

Aviel Siman-Tov, CEO & Co-Founder, FairFly

Methodology of calculating savings

Mariya Sergeeva, Global corporate travel director, LUXOFT

Philipp Lookianenko, General Manager, HRG Russia

Statistics and smart data as the key to cost savings and the heart of the manager. Methods of data collection and presentation (e.g. Executive Dashboard, etc.) 

Panel discussion. Do hoteliers need the corporate segment?

Moderator - Anna Kuznetsova, Independent expert

Participants:

Gayane Kocharyan, Travel Manager, MTC Purchasing Department

Oksana Chumak, Head of the Administrative Department, METRO Cash & Carry

Elena Chernobay, Travel manager, JSC "Cherkizovo Group"

Denis Logachev, Vice President of Sales and Marketing, Cosmos Group

Anton Coronelli, Director of Sales AccorHotels Russia, CIS & Georgia

Olga Sidorova, Commercial director, The St. Regis Moscow Nikolskaya

If yes, why do corporate customers face challenges like loading corporate rates in GDS?    

How to achieve fruitful partnerships with hotels?

Wellness. Healthy eating in the city  

Julia Krivopustova, CEO, ORGANIC Woman

So much has been said and written about this, but what steps can you take for healthy eating?

15:00 - 16:00

Lunch

16:00 - 17:30

Block 3. Sustainable development

Moderator: Irina Mikhalkova, Executive director ABT-ACTE Russia

What options are available in Russia? At present, demand by far exceeds supply.

“Greener” MICE and transient business travel  

Natalia Zaitseva, Head of Sustainable Business Centre Moscow School of Management, SKOLKOVO

How to take the first step to a green event or more eco-friendly Corporate Travel? 

What approaches are possible in ground transportation and air travel? 

Sales & Anti-sales: How not to "sell" yourself to the customer

Elsa Abadovskaya, Administrative Manager, Medtronic

-You never get a second chance to make a first impression

-Turning promises into actions can sometimes take ages